TERMS AND CONDITIONS
Daily Public Tours, Check availability and buy tickets online, Advance purchase required. Tours sell out quickly.
UNIQUE TOUR VERSION AT ANY TIME:
All of our tours are unique. Each tour visits different places. With the booking of each next tour, you will see completely different sites.
WHEN TO MAKE RESERVATION:
Please book the tour ahead of time. Once your reservation is confirmed, please understand that if you are not going to attend, we require 48 hours’ notice. Less than 48 hours’ notice of cancellation will cost a 100% cancellation fee. See following .. CANCELLATION FEES:
Cancellation within 30 days of itinerary start will incurr 10% charge
Cancellation within 14 days of itinerary start will incurr 25% charge
Cancellation within 7 days of itinerary start will incurr 50% charge
Cancellation within 48 hours of itinerary start will incurr 100% charge
The meeting point for the regular group tours is our office in the Old Jewish Quarter, Kaprova 13, Prague 1. Our office is in a shared office building across the street from a KFC restaurant. You will not see a sign outside, but you will see the name “Precious Legacy Tours” beside our doorbell. We will depart for your tour from our office. Please be so kind as to arrive at the office about 5-7 min. early, to allow time for purchasing the tickets from our representative.
Any tours that begin late due to the fault of the clients, will not be able to be extended.
Tour times are not able to be changed at the last minute. Any client who wishes to change the starting time of a tour, may do so within 1 week of the designated tour. Many of the guides and drivers have very busy schedules and are not always able to change their schedule last minute. For this reason, a 10% charge of the tour will be taken for any client that requires a change in times within 1 week. Clients are able to request a time change, and if it is mutually agreed on by both parties, no fee will be charged.
Please understand that we cannot accept personal checks or traveler’s checks, as these not accepted by any banks in the Czech Republic.
You must have a confirmation voucher (from email or eshop or personal communication) in hand and present it to the guide at the time of meeting. You will receive the voucher at the time of payment.
Group tours do not operate off-season (in the winter months) unless you have 10 people or more in your group. During these months we only offer private tours, scheduled upon request.
Any group tour clients who request last minute hotel pickups for tours will pay the driver themselves 100 CZK in cash
Private tours that require a driver and are larger vehicle than 8 seats must use a van for 16 passengers. The reason for this is because we do not have vans that accommodate the next increment up of passengers, and the next option available is 16 passenger.
“All claims must be made within 30 days of the date of your tour.”